Shipping

Shipping

Shipping
Shipping related questions
At this time we are offering international shipping to Canada and Australia! International Economy shipping fees & taxes charged on your order are landed costs. There will be no additional fees, duties or taxes due upon delivery. This is an all inclusive price. We are working hard to expand for our international friends.
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Yes! At this time we are offering international shipping to Canada and Australia. International Economy shipping fees & taxes charged on your order are landed costs. There will be no additional fees, duties or taxes due upon delivery. This is an all inclusive price. We are working hard to expand for our international friends.
Read more
Yes! At this time we are offering international shipping to Canada and Australia. International Economy shipping fees & taxes charged on your order are landed costs. There will be no additional fees, duties or taxes due upon delivery. This is an all inclusive price. We are working hard to expand for our international friends.
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At this time, we are not shipping to Europe but we do hope to expand into more international markets soon!
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Standard Shipping:

 

Standard transit time from Kentucky to your ship to address is typically 2-10 days; however, please be aware that there is added volume due to the pandemic and all freight companies may experience delays. Heirloom Traditions Paint cannot guarantee transit time. WE SHIP VIA FEDEX, FEDEX SMART POST AND USPS. IF YOUR ADDRESS DOES NOT ACCEPT MAIL DELIVERY, PLEASE PROVIDE BOTH A PHYSICAL AND A PO BOX ADDRESS.

 

International (outside of the USA): At this time we are not offering international shipping. We are working hard to expand into amazon.eu and amazon.au for our international friends.

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Sorry! If you're using a browser like Duck Duck Go, or the DuckDuckGo extension, you'll have to use a different browser (Chrome, Firefox, Safari, Edge) to process the order. If it's an extension, it can be disabled to complete the purchase and then turned back on afterwards. The steps to disable it are listed below. If you still need assistance completing the order, you can give us a call when we're in the office. We're here Monday-Friday, from 8a-430p EST and on Saturday from 10a-430p EST. The number is 502.212.6077, in case you need it!
 
 
Disabling DuckDuckGo Extension:
 
Safari:
  1. Start Safari on your Mac, click Safari to open drop-down menu and choose Preferences
  2. Click Extensions tab.
  3. Find DuckDuckGo Privacy Essentials extension.
  4. Click Uninstall button to remove it.
Google Chrome:
  1. Start Google Chrome browser
  2. In address box type (or copy-paste) chrome://extensions/.
  3. Find DuckDuckGo Privacy Essentials add-on.
  4. Click the trash can icon to remove them, or toggle to disable.
  5. Also remove other suspicious extensions from the list.
Mozilla Firefox:
  1. Start Mozilla Firefox browser.
  2. In address box type (or copy-paste) about:addons.
  3. Choose DuckDuckGo Privacy Essentials extension.
  4. Click Disable or Remove button.
  5. Remove all suspicious extensions from the list.
 
 
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